Menu Button
Eurowings invests in customer satisfaction – with new optimisation programme

Eurowings invests in customer satisfaction – with new optimisation programme

Eurowings is currently investing 50 million euros in its operational optimisation programme SCOPE. This stands for Sustainable Customer Oriented Process Enhancement, whereby Eurowings is pursuing the goals of offering passengers reliable flight operations and remaining one of Europe’s most punctual airlines. The four focal points are planning, maintenance, process improvement and dealing with irregularities.

For months Eurowings has been operating with more than 99 per cent reliability and punctuality values of more than 80 per cent for its customers. In order to guarantee such good performance even in the busy summer months and to be one of the best in the industry in terms of punctuality and reliability, Eurowings is currently doing everything in its power to optimise its operational processes, and is working to compensate for any remaining deficits in its systems partners in the best possible way. The airline is achieving this by adding more buffer time into the flight schedule, increasing fleet availability, and by improving processes, smooth boarding and faster rebooking modalities.

Published:

Go back

Recommend PartnerPlusBenefit now and secure 2,000 Benefit points

A personal recommendation that offers nothing but advantages is popular with every business. Just take a moment to consider which business partners or companies you know in Germany, Austria, Slovakia, Switzerland or Liechtenstein could best profit from membership of PartnerPlusBenefit. Why not suggest it – it’s worth it for both of you!

How it works:

  1. Please complete the boxes, click ‘Send’ and your recommendation will be sent by email.
  2. The recipient registers online at PartnerPlusBenefit. After registering successfully and logging in for the first time, the new member just needs to complete your recommendation email with their own company name, company address and contract number, and then email it direct to partnerplusbenefitde@dlh.de.
  3. Both you and the new member will be credited with 2,000 Benefit points.

In accordance with the General Data Protection Regulation, we would like to inform you that the transmission of any personal data entered on forms is unencrypted. You can view the PartnerPlusBenefit data protection regulations online.

Please complete the following boxes:

Recaptcha failed.

This is a Lufthansa Group airlines promotion as part of the PartnerPlusBenefit programme. Lufthansa Group airlines assume that the new customer has explicitly given his prior approval.

Please fill out all required fields! Please try again later!

Thank you for your recommendation

Your recommendation email has been sent successfully.

This is how you can receive your 2,000 Benefit points as a thank you:

  1. The recipient registers their company online at PartnerPlusBenefit.
  2. After registering successfully and logging in for the first time, all they have to do is complete your recommendation email with their own company name, company address and contract number, and then email it direct to partnerplusbenefitde@dlh.de.
  3. Both you and the new member will be credited with 2,000 Benefit points.