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Lufthansa Group expands offer differentiation

Lufthansa Group expands offer differentiation

In future, the Lufthansa Group Airlines will increasingly be offering time-limited or more affordable services that are bookable exclusively via direct booking channels such as Direct Connect, austrian.com, brusselsairlines.com, LH.com and swiss.com. This may lead to different availability and different prices across the different booking channels.

For example, from 13 June 2017 (date of ticket issue), in the context of the Europe fares concept, booking through these direct channels will cost 5 euros less than through other booking channels for selected additional services, such as one piece of checked baggage in the Economy Light fare or a chargeable advanced seat reservation in Economy Class.

More about Direct Connect

Here are the charges for selected additional services on European flights from 13 June 2017:

Booking channel 1st piece of baggage in Economy Light fare* Standard seat** Preferred seating zone** Seat with more legroom**
Direct booking channels
such as Direct Connect,
austrian.com, brusselsairlines.com,
LH.com and swiss.com
15 EUR (domestic)
25 EUR (Europe)
10 EUR
17 EUR
25 EUR
Other booking channels
20 EUR (domestic)
30 EUR (Europe)
15 EUR
22 EUR
30 EUR

 

* Baggage charge for outbound or return flight. A higher charge applies when booking at the airport.

** Seat reservation charge per flight segment. The preferred seating zone is only available on SWISS flights.

 

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